Last updated: July 2026
We collect information you provide directly, such as your name, email address, phone number, and payment details when booking a consultation. We also collect data related to your issue (e.g., FASTag number, challan details) solely for the purpose of providing our services.
Your information is used to deliver our consultancy services, process payments, communicate with you about your session, and improve our platform. We do not sell your personal data to third parties.
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal data. However, no method of transmission over the internet is 100% secure.
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Session recordings and documents are deleted within 90 days unless required for ongoing support.
You have the right to access, correct, or delete your personal data. You may request a copy of the data we hold about you by contacting us. We will respond to your request within 30 days.
We may use trusted third-party services for payment processing, video conferencing (Zoom), and analytics. These providers have their own privacy policies governing the use of your data. We encourage you to review them.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy, please reach out to us at hello@resolvenow.in.